Pension Schemes Association

Initiatives

eMPF Platform

About eMPF

The eMPF is a new administration platform that makes it easier to manage Mandatory Provident Fund (MPF) accounts online in Hong Kong. It centralizes MPF schemes’ administrative processes into one platform for scheme members, employers, and self-employed persons. Developed by the Mandatory Provident Fund Schemes Authority (MPFA), eMPF is designed to digitalize MPF management, making it more transparent and easier to use.

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No More Paper Forms

Submit MPF related applications and track your application status online for efficiency

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Centralized Management

Manage all MPF accounts and view overall MPF performance at a glance

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Simple and Convenient

All MPF administrative processes are digitalized with clear navigations and step-by-step guidance

The Pension Schemes Association (PSA) fully supports the eMPF launch. We believe it will enhance how MPF accounts are managed, making MPF management more efficient and user-friendly. We are working closely with MPFA and other stakeholders to ensure a smooth transition to the eMPF for everyone.

Collaborating with EY, PSA has also delivered a Thought Leadership paper on the eMPF Platform Initiative which covers the impact/changes that members and employers should be aware of. For more information, please refer to the Thought Leadership paper.

A Platform to Cater for Scheme Members and Employers

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Making things simple

The eMPF Platform adopts user-centric platform design to simplify MPF management

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Supporting Centralized Management

The eMPF Platform allows scheme members and employers to manage all MPF accounts and view MPF portfolio at a glance

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Going Digitalized

The eMPF supports secure online submissions for efficient MPF management anytime and anywhere

When will the eMPF Platform be available?

The eMPF platform targets to achieve full operation in 2025, via a phased rollout starting from June 2024. All MPF schemes will be onboarded in batches gradually, while members and employers will be notified on how to prepare for the transition by their respective MPF provider(s) 2-3 months before their respective scheme(s) is/are onboarded. For more details on the schedule of MPF scheme onboarding to the eMPF Platform, please refer to the MPFA website.

How the eMPF Platform Will Benefit Members and Employers

Members	Employers
eMPF will make it easier and faster for members to manage their MPF accounts: Easier Account Management Members will be able to access all their MPF accounts in one place, giving a clear overview of their retirement savings. Faster Transactions Contributions, withdrawals, and other administrative transactions will be processed more quickly, so account balances will be updated faster. Higher Transparency Members will be able to see their account balances, contributions, and asset allocations more clearly, making it easier to track retirement savings. Improved Support The platform will have helpful guides and customer support to assist members in managing their accounts.	For employers, the eMPF will make MPF administration simpler and more efficient: Simplified Contribution Processes Employers can manage all employee contributions in one place, making it easier to track payments and stay on top of contributions. Reduced Paperwork The eMPF eliminates the need for manual paperwork, reducing errors and saving time for businesses. Compliance Made Easy Employers can be sure they are following MPF regulations, as all contributions and historical records are updated in real time on the platform. Higher Efficiency By automating administrative tasks, businesses can save more time to focus on other important work.

Members

Employers

eMPF will make it easier and faster for members to manage their MPF accounts:

Easier Account Management
Members will be able to access all their MPF accounts in one place, giving a clear overview of their retirement savings.

Faster Transactions
Contributions, withdrawals, and other administrative transactions will be processed more quickly, so account balances will be updated faster.

Higher Transparency
Members will be able to see their account balances, contributions, and asset allocations more clearly, making it easier to track retirement savings.

Improved Support
The platform will have helpful guides and customer support to assist members in managing their accounts.

For employers, the eMPF will make MPF administration simpler and more efficient:

Simplified Contribution Processes

Employers can manage all employee contributions in one place, making it easier to track payments and stay on top of contributions.

Reduced Paperwork

The eMPF eliminates the need for manual paperwork, reducing errors and saving time for businesses.

Compliance Made Easy
Employers can be sure they are following MPF regulations, as all contributions and historical records are updated in real time on the platform.

Higher Efficiency
By automating administrative tasks, businesses can save more time to focus on other important work.

Need Help?

For more information on the eMPF Platform, the latest onboarding schedule of all MPF schemes, FAQs, and other updates, please visit the eMPF Platform official website or contact the eMPF Platform Customer Service Hotline 183 2622.